News

Understanding How the Trustpilot TrustScore Is Calculated

Posted: 11/08/2025

When evaluating businesses online, a high Trustpilot TrustScore is more than good luck, it’s the result of a smart formula that factors in review recency, frequency, and statistical reliability. For companies aiming to maintain or improve their reputation, knowing exactly how the TrustScore is calculated is crucial to boosting credibility and visibility.

Why Review Management Is Essential for Corporate Businesses

Posted: 06/08/2025

In today’s digital-first world, a company’s reputation is no longer built solely through networking, referrals, or traditional advertising. Corporate customers operate in a landscape where Google Reviews, Trustpilot, and other online review platforms are the first touchpoints for potential clients, partners, and investors.

Effective review management has become a core pillar of corporate reputation management, protecting brand image and influencing high-value business decisions.

Why Review Management Matters For Your Small Business

Posted: 01/08/2025

Have you ever checked a business online and let a single bad review stop you from buying? Or maybe you’ve left a review after an amazing experience and felt great seeing it shared publicly. In today’s digital world, online reviews have become a vital part of how customers decide where to spend their money.

For small businesses, managing reviews isn’t just a nice-to-have; it’s essential. Here’s why investing time and effort into review management can transform your business, boost your reputation, and attract more loyal customers.