Last updated: 01/08/2025

Welcome to Review Maestro! These Terms of Service (“Terms”) govern your use of our website and services related to review management. By accessing or using our services, you agree to comply with these Terms.

1. Services
Review Maestro provides tools and services to help businesses manage, monitor, and respond to customer reviews across various platforms. We strive to provide accurate and timely information but cannot guarantee the content or outcomes from third-party review platforms.

2. User Responsibilities
You agree to provide accurate, truthful information and to use our services lawfully. You are responsible for your account security and all activities under your account.

3. Reviews and Content
Review Maestro does not control, endorse, or guarantee the accuracy, completeness, or quality of any customer reviews posted on third-party platforms. We are not responsible for the content of reviews left by your customers, including any negative or unfavorable reviews.
Furthermore, while we assist in crafting and posting responses to reviews, Review Maestro does not guarantee any specific outcomes or effects resulting from those responses. The impact of replies to reviews depends on many factors beyond our control.

4. Intellectual Property
All content, logos, trademarks, and software related to Review Maestro are our property or licensed to us. You may not use, reproduce, or distribute our content without permission.

5. Payment and Refunds
Pricing and payment terms are outlined on our website. Payments must be made on time. Refunds, if any, will be at our sole discretion and subject to applicable laws.

6. Privacy
Your use of Review Maestro is also subject to our Privacy Policy, which explains how we collect and use your information.

7. Limitation of Liability
Review Maestro is not liable for any indirect, incidental, or consequential damages arising from your use of our services or reliance on reviews and responses. We do not guarantee specific results.

8. Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful behavior.

9. Changes to Terms
We may update these Terms from time to time. Continued use of our services means you accept the changes.

10. Governing Law
These Terms are governed by the laws of The United Kingdom of Great Britain and Northern Ireland.

If you have any questions about these Terms, please contact us at cole@reviewmaestro.co.uk.